NICaN newsletter
Getting help from a benefits adviser
Benefits advisers can look at your individual situation and find the best solutions for you. They can also help you to fill in claim forms, which is not always to do on your own.
How to get the most from your meeting with a benefits adviser
The more information you can give to your benefits adviser, the more they will be able to help you. Whether you are meeting face-to-face, or talking over the phone, try to have the following items with you:
- your National Insurance number
- proof of benefits statements, such as bank or Post Office account statements, or benefits payments books
- letters about your existing benefits, including letters about benefit applications which were not successful
- any forms you need help to fill in
- details of any savings or investments, for example, recent statements
- proof of expenses such as mortgage payments, rent (for example, a rent book) and rates
- proof of earnings such as recent payslips and details of any other income, such as maintenance payments.
For health-related benefits, please have ready:
- a record of your diagnosis
, details of your medical condition, treatment and the medication you are currently taking
- a diary of your care needs
- contact details for your GP and any other health or social care professionals you see.
A change in circumstances
A change in circumstances can mean a change in the benefits to which you are entitled. It's a good idea to talk to a benefits adviser to find out for sure.
Print this page